Impacts of COVID-19

As COVID-19 continues to impact our community, we’re here to support you. Our focus continues to be your safety, and the security of our employees and their families, and our community. Here you will find more information about what to do if you need financial assistance, updates about our branches and other options to make banking with us easy.

If you are experiencing financial hardship or need assistance with your mortgagehome equity or business loan, please contact us today to learn how we can help. We remain committed to helping our customers and neighbors, especially during these difficult times.

Banking during COVID-19

Branch Banking

Your health and safety remain our top priority. We’re continuing to monitor news about COVID-19 and follow guidelines established by local, state and federal health officials. At this time our lobby access is by appointment only. Our drive thru remains open during normal business hours. 
 
You can always access our flexible and easy-to-use banking services virtually — anywhere, anytime, including:

Telephone banking: (216) 912-0444


Our dedication to information security remains strong. We would never call or email you to secure your social security number, account number or password(s). We encourage you to learn more about how to protect your personal information and protect against scammers who may try to take advantage of fears around COVID-19 by reading our Privacy Policy. 

If you suspect you have been the victim of fraud, contact us immediately at (859) 987-2951.

While we can’t predict the long-range impacts of COVID-19, we can say with certainty that we will continue to be your stable and trusted bank and a vital part of the community. Please be assured that safety and security for our customers, our employees and our community remain our top priority.

Thank you for your trust, your continued memberships, and your business.