Phishing is a type of criminal activity that uses fraudulent techniques to trick you into providing personal information. An attacker might send an email that appears to be from a company or person you know, such as your bank. The email asks you to reply to the email or go to a website that looks like your bank’s site and then give your user name, password, account number, personal identification number (PIN), Social Security number or other personal information.
Scammers may also contact you by text message or by phone.
If you have any doubts about whether an email, phone call or text message is actually from us, please call us directly at 859-987-2951 or the number on the back of your bank card.
Don’t reply to an email, phone call or text message that does these things:
- Requires you to give your personal or account information either directly in the email or on a website the email sends you to; some attackers, for example, use pop-up windows on Web pages to ask for your confidential information
- Threatens to close or suspend your account if you don’t take immediate action
- Invites you to answer a survey that asks you to enter personal or account information
- Tells you your account has been compromised, then asks you to give or confirm your personal or account information
- Tells you there are unauthorized charges on your account, then asks you to give your personal or account information
- Asks you to confirm, verify or update your account, credit card or billing information
- Don’t open an email attachment, even if it appears to be from a friend or co-worker, unless you’re expecting it or are absolutely sure you know what it contains.